Невозможно запустить администратор очередей при получении ошибки Не удалось запустить службу, статус = 1057 - PullRequest
0 голосов
/ 04 сентября 2018

Мы используем mq версии 8.0.0.2, мы используем активную пассивную конфигурацию. В то время как мы переключаем сервер с активного на пассивный узел, мы не можем запустить единый администратор очередей с ошибкой ниже. и у нас есть наблюдатель под ошибкой в ​​журналах администратора очередей и файл FDC. любая помощь в этом критическом приложении.


Ошибка:

Не удалось подключить общую службу «IBM WebSphere MQ (AMHMQ)» (с ошибкой «1057») при попытке запустить службу.


Файл FDC:

| Build Date        :- Feb 17 2015                                            |
| Build Level       :- p800-002-150217.2                                      |
| Build Type        :- IKAP - (Production)                                    |
| UserID            :- SYSTEM                                                 |
| Process Name      :- C:\Windows\Cluster\rhs.exe                             |
| Arguments         :-                                                        |
| Addressing mode   :- 64-bit                                                 |
| Process           :- 00020948                                               |
| Thread            :- 00000002                                               |
| Session           :- 00000000                                               |
| UserApp           :- FALSE                                                  |
| Last HQC          :- 0.0.0-0                                                |
| Last HSHMEMB      :- 0.0.0-0                                                |
| Last ObjectName   :-                                                        |
| Major Errorcode   :- xecF_E_UNEXPECTED_SYSTEM_RC                            |
| Minor Errorcode   :- OK                                                     |
| Probe Type        :- MSGAMQ6119                                             |
| Probe Severity    :- 2                                                      |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred   |
|   (***CMQMException Caught***: Failed to start the Service, status=1057)    |
| FDCSequenceNumber :- 0                                                      |
| Comment1          :- ***CMQMException Caught***: Failed to start the        |
|   Service, status=1057         

AMQERR01.Log:

----- amqxfdcp.c : 829 --------------------------------------------------------
9/3/2018 01:38:23 - Process(19732.115) User(SYSTEM) Program(rhs.exe)
                      Host(XXXXXXXXXX) Installation(AMHMQ)
                      VRMF(8.0.0.2)
AMQ6183: An internal WebSphere MQ error has occurred.

EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 19732.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the MQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available.  If you are unable to find a match, contact your
IBM support center.  Do not discard these files until the problem has been
resolved. 
----- amqxfdcp.c : 874 --------------------------------------------------------
9/3/2018 01:42:17 - Process(20948.153) User(SYSTEM) Program(rhs.exe)
                      Host(XXXXXXX) Installation(AMHMQ)
                      VRMF(8.0.0.2)
AMQ6119: An internal WebSphere MQ error has occurred (Timed-out waiting for
MSCS resource 'QM1', to be terminated)

EXPLANATION:
MQ detected an unexpected error when calling the operating system. The MQ error
recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the MQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available.  If you are unable to find a match, contact your
IBM support center.  Do not discard these files until the problem has been
resolved. 
----- amqxfdcp.c : 829 --------------------------------------------------------
9/3/2018 01:42:17 - Process(20948.153) User(SYSTEM) Program(rhs.exe)
                      Host(XXXXXXX) Installation(AMHMQ)
                      VRMF(8.0.0.2)
AMQ6183: An internal WebSphere MQ error has occurred.

EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 20948.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier and to save any generated output files. Use either the MQ Support
site: http://www.ibm.com/software/integration/wmq/support/, or IBM Support
Assistant (ISA): http://www.ibm.com/software/support/isa/, to see whether a
solution is already available.  If you are unable to find a match, contact your
IBM support center.  Do not discard these files until the problem has been
resolved. 
----- amqxfdcp.c : 874 --------------------------------------------------------

@ Пожалуйста, помогите по этому вопросу.

@ JoshMc: Да, мы подняли PMR, а также проверяем тот же код ошибки 1057 с командой Windows, которая собирает журналы событий для лучшего понимания. мы поделились журналами событий Windows с IBM.

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