Хорошо, поэтому я создаю систему тикетов, и когда канал создается, я сохраняю пользователя, создавшего канал, в JSON, и когда тикет собирается закрыться, я читаю участника и пытаюсь изменить разрешение на канал, чтобы они не могли отправлять сообщения, но могли читать и могли реагировать. Но когда я делаю это, это не работает. Не ошибка вообще. Если вы хотите прийти посмотреть на себя. Просто DM мне: Jpac14 # 8237.
Точное место кода:
if str(ticket_closure_reaction.emoji) == "✅":
ticket_creator_dict = await self.read_json_to_dict("ticket_creator_ids.json", ctx.channel)
ticket_creator_user_id = ticket_creator_dict.get(str(ticket_channel.id))
ticket_creator_user = discord.utils.get(ctx.guild.members, id=ticket_creator_user_id)
guilds_support_roles_dict = await self.read_json_to_dict("support_roles_ids.json", ctx.channel)
guild_support_role_id = guilds_support_roles_dict.get(str(ctx.guild.id))
guild_support_role = discord.utils.get(ctx.guild.roles, id=guild_support_role_id)
new_ticket_channel_overwrites = {
guild_support_role: discord.PermissionOverwrite(read_messages=True),
ticket_creator_user: discord.PermissionOverwrite(read_messages=True, send_messages=False, add_reactions=True),
ctx.guild.default_role: discord.PermissionOverwrite(read_messages=False)
}
await ticket_channel.edit(overwrites=new_ticket_channel_overwrites)
Код:
from discord.ext import commands
import asyncio
import discord
import json
import datetime
class TicketSystem(commands.Cog):
def __init__(self, bot):
self.bot = bot
self.create_ticket_msgs = []
async def read_json_to_dict(self, json_file_name, channel):
json_dict = {}
try:
with open(f"json/{json_file_name}", "r") as json_file:
json_dict = json.load(json_file)
except:
embed_message = discord.Embed(title="Error: JSON", description="Please create a support ticket in the Nexus Developments Discord to get this resloved - https://discord.gg/YmdugDf",colour=discord.colour.Colour.red())
embed_message.set_footer(text="Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
await channel.send(embed=embed_message)
return json_dict
async def check_create_ticket_reaction(self, reaction, user):
for create_ticket_msg in self.create_ticket_msgs:
if create_ticket_msg.id == reaction.message.id:
if str(reaction.emoji) == "?":
if user != self.bot.user:
return True
async def get_ticket_counter(self, message):
ticket_counter_dict = await self.read_json_to_dict("ticket_counter.json", message.channel)
current_ticket_number = ticket_counter_dict.get(str(message.guild.id))
if current_ticket_number is None:
current_ticket_number = 0
return current_ticket_number
async def get_guild_ticket_catergory(self, message):
ticket_categories_dict = await self.read_json_to_dict("ticket_categories_ids.json", message.channel)
guild_ticket_category_id = ticket_categories_dict.get(str(message.guild.id))
guild_ticket_category = discord.utils.get(message.guild.categories, id=guild_ticket_category_id)
if guild_ticket_category is None:
embed_message = discord.Embed(title="Error: TicketCategoryNotFound", description="Please create a support ticket in the Nexus Developments Discord to get this resloved - https://discord.gg/YmdugDf", colour=discord.colour.Colour.red())
embed_message.set_footer(text="Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
await message.channel.send(embed=embed_message)
else:
return guild_ticket_category
async def get_guild_support_roles(self, message):
support_roles_dict = await self.read_json_to_dict("support_roles_ids.json", message.channel)
guild_support_role_id = support_roles_dict.get(str(message.guild.id))
guild_support_role = discord.utils.get(message.guild.roles, id=guild_support_role_id)
if guild_support_role is None:
embed_message = discord.Embed(title="Error: SupportRolesNotFound", description="Please create a support ticket in the Nexus Developments Discord to get this resloved - https://discord.gg/YmdugDf", colour=discord.colour.Colour.red())
embed_message.set_footer(text="Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
await message.channel.send(embed=embed_message)
else:
return guild_support_role
async def write_ticket_counter_to_json(self, message, current_ticket_number):
ticket_counter_dict = await self.read_json_to_dict("ticket_counter.json", message.channel)
ticket_counter_dict[str(message.guild.id)] = current_ticket_number
with open("json/ticket_counter.json", "w") as ticket_counter_json:
json.dump(ticket_counter_dict, ticket_counter_json)
async def create_ticket_transcript(self, ticket_channel: discord.TextChannel):
ticket_channel_messages = await ticket_channel.history(oldest_first=True).flatten()
transcript_path = f"transcripts/{datetime.date.today()}_{ticket_channel.name}_Transcript.txt"
with open(transcript_path, "w+") as ticket_transcript:
for ticket_channel_message in ticket_channel_messages:
ticket_transcript.write(f"{ticket_channel_message.created_at} - {ticket_channel_message.author.name}#{ticket_channel_message.author.discriminator} - {ticket_channel_message.content}\n")
return transcript_path
async def write_ticket_id_to_user_id(self, ticket_channel, user):
ticket_creator_dict = await self.read_json_to_dict("ticket_creator_ids.json", ticket_channel)
ticket_creator_dict[str(ticket_channel.id)] = user.id
with open("json/ticket_creator_ids.json", "w") as ticket_creator_json:
json.dump(ticket_creator_dict, ticket_creator_json)
@commands.Cog.listener()
async def on_reaction_add(self, reaction, user):
create_ticket_msg = reaction.message
checked_create_ticket_reaction = await self.check_create_ticket_reaction(reaction, user)
if checked_create_ticket_reaction:
await create_ticket_msg.add_reaction("✅")
await create_ticket_msg.add_reaction("❎")
confirm_embed_message = discord.Embed(description="Please confirm your ticket creation with ✅ (for yes) and ❎ (for no)",color=discord.colour.Colour.green())
confirm_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
confirm_creation_msg = await create_ticket_msg.channel.send(embed=confirm_embed_message)
def ticket_creation_check(ticket_creation_reaction, ticket_creation_user):
return ticket_creation_user == user and str(ticket_creation_reaction.emoji) in {"✅", "❎"}
try:
ticket_creation_reaction, ticket_creation_user = await self.bot.wait_for("reaction_add", timeout=60.0, check=ticket_creation_check)
except asyncio.TimeoutError:
for reaction in ["?", "✅", "❎"]:
await create_ticket_msg.remove_reaction(reaction, user)
for reaction in ["✅", "❎"]:
await create_ticket_msg.remove_reaction(reaction, self.bot.user)
await confirm_creation_msg.delete()
else:
await confirm_creation_msg.delete()
if str(ticket_creation_reaction.emoji) == "❎":
for reaction in ["?", "✅", "❎"]:
await create_ticket_msg.remove_reaction(reaction, user)
for reaction in ["✅", "❎"]:
await create_ticket_msg.remove_reaction(reaction, self.bot.user)
if str(ticket_creation_reaction.emoji) == "✅":
for reaction in ["?", "✅", "❎"]:
await create_ticket_msg.remove_reaction(reaction, user)
for reaction in ["✅", "❎"]:
await create_ticket_msg.remove_reaction(reaction, self.bot.user)
current_ticket_number = await self.get_ticket_counter(create_ticket_msg)
guild_ticket_category = await self.get_guild_ticket_catergory(create_ticket_msg)
guild_support_role = await self.get_guild_support_roles(create_ticket_msg)
ticket_channel_overwrites = {
guild_support_role: discord.PermissionOverwrite(read_messages=True),
user: discord.PermissionOverwrite(read_messages=True),
create_ticket_msg.guild.default_role: discord.PermissionOverwrite(read_messages=False)
}
current_ticket_number += 1
users_ticket_channel = await guild_ticket_category.create_text_channel(f"ticket-{current_ticket_number}", overwrites=ticket_channel_overwrites)
await self.write_ticket_counter_to_json(create_ticket_msg, current_ticket_number)
await self.write_ticket_id_to_user_id(users_ticket_channel, user)
ticket_embed_message = discord.Embed(description=f"Support will be with you shortly.\nTo close this ticket react with ?", color=discord.colour.Colour.green())
ticket_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
await users_ticket_channel.send(f"{user.mention} {guild_support_role.mention}")
await users_ticket_channel.send(embed=ticket_embed_message)
@commands.command(name="ticketmsg")
async def send_create_ticket_msg(self, ctx, channel: discord.TextChannel = None):
if channel is None:
channel = ctx.message.channel
embedMessage = discord.Embed(title="Create A Ticket", description="To create a ticket react with ?", timestamp=ctx.message.created_at, color=discord.colour.Colour.green())
embedMessage.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
create_ticket_msg = await channel.send(embed=embedMessage)
await create_ticket_msg.add_reaction("?")
await ctx.message.delete()
self.create_ticket_msgs.append(create_ticket_msg)
@commands.command(name="close")
async def close_ticket(self, ctx, ticket_channel: discord.TextChannel = None):
if ticket_channel is None:
ticket_channel = ctx.message.channel
confirm_closure_embed_message = discord.Embed(description=f"Please confirm the closure of {ticket_channel.mention}\n React with ✅ to close and ❎ to keep the ticket open", timestamp=ctx.message.created_at, colour=discord.colour.Colour.red())
confirm_closure_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
confirm_closure_message = await ctx.send(embed=confirm_closure_embed_message)
await confirm_closure_message.add_reaction("✅")
await confirm_closure_message.add_reaction("❎")
def ticket_creation_check(ticket_closure_reaction, ticket_closure_user):
return ticket_closure_user == ctx.author and str(ticket_closure_reaction.emoji) in {"✅", "❎"}
try:
ticket_closure_reaction, ticket_closure_user = await self.bot.wait_for("reaction_add", timeout=60.0, check=ticket_creation_check)
except asyncio.TimeoutError:
return
else:
if str(ticket_closure_reaction.emoji) == "❎":
return
if str(ticket_closure_reaction.emoji) == "✅":
ticket_creator_dict = await self.read_json_to_dict("ticket_creator_ids.json", ctx.channel)
ticket_creator_user_id = ticket_creator_dict.get(str(ticket_channel.id))
ticket_creator_user = discord.utils.get(ctx.guild.members, id=ticket_creator_user_id)
guilds_support_roles_dict = await self.read_json_to_dict("support_roles_ids.json", ctx.channel)
guild_support_role_id = guilds_support_roles_dict.get(str(ctx.guild.id))
guild_support_role = discord.utils.get(ctx.guild.roles, id=guild_support_role_id)
new_ticket_channel_overwrites = {
guild_support_role: discord.PermissionOverwrite(read_messages=True),
ticket_creator_user: discord.PermissionOverwrite(read_messages=True, send_messages=False, add_reactions=True),
ctx.guild.default_role: discord.PermissionOverwrite(read_messages=False)
}
await ticket_channel.edit(overwrites=new_ticket_channel_overwrites)
transcript_status_embed_message = discord.Embed(description="Creating Transcript...", timestamp=datetime.datetime.now(), colour=discord.colour.Colour.orange())
transcript_status_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
transcript_status_message = await ctx.send(embed=transcript_status_embed_message)
transcript_path = await self.create_ticket_transcript(ticket_channel)
transcript_dm_user = await self.bot.fetch_user(223200232232452096)
transcript_status_embed_message = discord.Embed(description=f"Created Transcript. Sending transcript to {transcript_dm_user.name}#{transcript_dm_user.discriminator}", timestamp=datetime.datetime.now(), colour=discord.colour.Colour.green())
transcript_status_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
await transcript_status_message.edit(embed=transcript_status_embed_message)
if transcript_dm_user.dm_channel is None:
await transcript_dm_user.create_dm()
transcript_file = discord.File(transcript_path)
transcript_dm_embed_message = discord.Embed(title=f"Support Ticket Transcript: {ticket_channel.name}", timestamp=datetime.datetime.now(), colour=discord.colour.Colour.green())
transcript_dm_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
await transcript_dm_user.dm_channel.send(embed=transcript_dm_embed_message, file=transcript_file)
ticket_closure_embed_message = discord.Embed(description="Ticket has been closed", timestamp=datetime.datetime.now(), colour=discord.colour.Colour.green())
ticket_closure_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
await ticket_channel.send(embed=ticket_closure_embed_message)
ticket_closure_option_embed_message = discord.Embed(description="Reopen Ticket: ?\nDelete Ticket: ⛔", timestamp=datetime.datetime.now(), colour=discord.colour.Colour.red())
ticket_closure_option_embed_message.set_footer(text=f"Created By Nexus Developments - https://discord.gg/YmdugDf", icon_url="https://i.imgur.com/MRBsIpe.png")
ticket_closure_options_message = await ticket_channel.send(embed=ticket_closure_option_embed_message)
await ticket_closure_options_message.add_reaction("?")
await ticket_closure_options_message.add_reaction("⛔")
def ticket_options_check(ticket_options_reaction, ticket_options_user):
return ticket_options_user != self.bot.user and str(ticket_options_reaction.emoji) in {"?", "⛔"}
try:
ticket_closure_reaction, ticket_closure_user = await self.bot.wait_for("reaction_add", timeout=86400.0,check=ticket_options_check)
except asyncio.TimeoutError:
return
else:
if str(ticket_closure_reaction.emoji) == "⛔":
await ticket_channel.delete()
if str(ticket_closure_reaction.emoji) == "?":
return
def setup(bot):
bot.add_cog(TicketSystem(bot))