У меня необычная ошибка с хранимой процедурой, которую я написал для создания статистики телефонии. Я запускаю этот sproc в кластерной среде SQL Server 2005. Процедура вызывается примерно 40 раз подряд (один раз на очередь вызовов), чтобы заполнить временную таблицу, а затем вставить эту временную таблицу в таблицу, которая хранит одну строку в день на очередь.
Я понимаю, что есть исправление, применяемое к коробкам sql, однако я хотел проверить, не было ли что-то не так с моим sproc, прежде чем заставлять сетевых партнеров устанавливать патчи и т. Д.
Основной спрок можно увидеть ниже (это длинный кошмарный код). Он использует 5 представлений, которые связаны с основной базой данных телефонии через связанный сервер (это система телефонии Cisco UCCX).
Ошибка, с которой я сталкиваюсь, следующая:
СООБЩЕНИЕ ОБ ОШИБКЕ
Сообщение 0, Уровень 11, Состояние 0, Строка 0
В текущей команде произошла серьезная ошибка. Результаты, если таковые имеются,
следует выбросить
Msg 0, уровень 20, Stata 0, строка 0
В текущей команде произошла серьезная ошибка. Результаты, если таковые имеются,
следует выбросить
ПРОЦЕДУРА, КОТОРАЯ ВЫЗЫВАЕТ ОСНОВНУЮ ПРОЦЕДУРУ ХРАНЕНИЯ
-- North
EXEC [dbo].[SP_GetStatsMain_ByCSQName] @starttime = @OfficeOpen, @endtime = @OfficeClose, @queue = N'CSQ-N003A', @date = @runDate
EXEC [dbo].[SP_GetStatsMain_ByCSQName] @starttime = @OfficeOpen, @endtime = @OfficeClose, @queue = N'CSQ-N004A', @date = @runDate
EXEC [dbo].[SP_GetStatsMain_ByCSQName] @starttime = @OfficeOpen, @endtime = @OfficeClose, @queue = N'CSQ-N005A', @date = @runDate
ОСНОВНАЯ ПРОЦЕДУРА ХРАНЕНИЯ
ALTER PROCEDURE [dbo].[SP_GetStatsMain_ByCSQName]
-- Add the parameters for the stored procedure here
@starttime DATETIME,
@endtime DATETIME,
@queue varchar(50),
@date DATETIME
AS
BEGIN
SET NOCOUNT ON;
DECLARE @start DATETIME, @end DATETIME/*, @date DATETIME
set @date = getdate()-1*/
set @start = DATEADD(ms, DATEDIFF(ms, 0, @starttime), DATEADD(dd, 0, DATEDIFF(dd, 0, @date)))
set @end = DATEADD(ms, DATEDIFF(ms, 0, @endtime), DATEADD(dd, 0, DATEDIFF(dd, 0, @date)))
IF OBJECT_ID('tempdb..#temp') IS NOT NULL DROP TABLE #temp
CREATE TABLE #Temp(
[CSQName] [varchar](50) NULL,
[Presented] [int] NULL,
[Handled] [int] NULL,
[Abandonded] [int] NULL,
[Dequeued] [int] NULL,
[HandledSLA] [float] NULL,
[AbandondedSLA] [float] NULL,
[AvgTalkTime] [float] NULL,
[AvgWaitTime] [float] NULL,
[Date] [datetime] NULL
) ON [PRIMARY]
insert into #Temp([CSQName])
SELECT DISTINCT CSQ.CSQName
FROM CSQ INNER JOIN Queues ON CSQ.CSQName = Queues.CSQName
WHERE ((dateInactive IS NULL)
OR (dateInactive < GETDATE() - 1)) AND Queues.csqname = @queue
UPDATE #temp
SET [Date] = dateadd(dd,0, datediff(dd,0,@Date))
UPDATE #temp
SET [Presented] = 0,
[Handled] = 0,
[Abandonded] = 0,
[Dequeued] = 0,
[HandledSLA] = 0,
[AbandondedSLA] = 0,
[AvgTalkTime] = 0,
[AvgWaitTime] = 0
UPDATE #temp
SET Handled =
(
SELECT COUNT(CQD.targetType)
FROM ACD
INNER JOIN CCD ON ACD.sessionID = CCD.sessionID AND ACD.sessionSeqNum = CCD.sessionSeqNum
AND ACD.nodeID = CCD.nodeID
AND ACD.profileID = CCD.profileID
INNER JOIN CQD ON ACD.sessionID = CQD.sessionID
AND ACD.sessionSeqNum = CQD.sessionSeqNum
AND ACD.profileID = CQD.profileID
AND ACD.nodeID = CQD.nodeID
INNER JOIN CSQ ON CQD.targetID = CSQ.recordID
AND CQD.profileID = CSQ.profileID
INNER JOIN Queues ON CSQ.CSQName = Queues.csqname
INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE
(CCD.startDateTime > CONVERT(DATETIME, @start, 102))
AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND (CCD.contactDisposition = 2)
AND (ACD.talkTime > 0)
AND (CQD.targetType = 0)
AND (CQD.disposition = 2)
AND Queues.csqname = @queue
)
FROM ACD
INNER JOIN CCD ON ACD.sessionID = CCD.sessionID AND ACD.sessionSeqNum = CCD.sessionSeqNum
AND ACD.nodeID = CCD.nodeID
AND ACD.profileID = CCD.profileID
INNER JOIN CQD ON ACD.sessionID = CQD.sessionID
AND ACD.sessionSeqNum = CQD.sessionSeqNum
AND ACD.profileID = CQD.profileID
AND ACD.nodeID = CQD.nodeID
INNER JOIN CSQ ON CQD.targetID = CSQ.recordID
AND CQD.profileID = CSQ.profileID
INNER JOIN Queues ON CSQ.CSQName = Queues.csqname
INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE
(CCD.startDateTime > CONVERT(DATETIME, @start, 102))
AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND (CCD.contactDisposition = 2)
AND (ACD.talkTime > 0)
AND (CQD.targetType = 0)
AND (CQD.disposition = 2)
AND Queues.csqname = @queue
UPDATE #temp
SET Presented =
(
SELECT COUNT(CQD.sessionID) AS [Calls Presented]
FROM CQD INNER JOIN
CCD ON CQD.sessionID = CCD.sessionID AND CQD.sessionSeqNum = CCD.sessionSeqNum AND CQD.profileID = CCD.profileID AND
CQD.nodeID = CCD.nodeID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND Queues.csqname = @queue
)
FROM CQD INNER JOIN
CCD ON CQD.sessionID = CCD.sessionID AND CQD.sessionSeqNum = CCD.sessionSeqNum AND CQD.profileID = CCD.profileID AND
CQD.nodeID = CCD.nodeID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND Queues.csqname = @queue
UPDATE #temp
SET Abandonded =
(
SELECT COUNT(CQD.sessionSeqNum) AS [Calls Abandonded]
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CQD.targetType = 0) AND (CQD.disposition = 1) AND (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND Queues.csqname = @queue
)
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CQD.targetType = 0) AND (CQD.disposition = 1) AND (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND Queues.csqname = @queue
UPDATE #temp
SET Dequeued =
(
SELECT COUNT(CQD.sessionSeqNum) AS [Calls Dequeued]
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND (CQD.targetType = 0) AND (CQD.disposition = 3)
AND Queues.csqname = @queue
)
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND (CQD.targetType = 0) AND (CQD.disposition = 3)
AND Queues.csqname = @queue
UPDATE #temp
SET AbandondedSLA =
(
SELECT COUNT(CQD.sessionSeqNum) AS [Calls Abandonded SLA]
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CQD.targetType = 0) AND (CQD.disposition = 1) AND (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND (CQD.metServiceLevel =1)
AND Queues.csqname = @queue
)
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.profileID = CSQ.profileID AND CQD.targetID = CSQ.recordID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CQD.targetType = 0) AND (CQD.disposition = 1) AND (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102))
AND (CQD.metServiceLevel =1)
AND Queues.csqname = @queue
UPDATE #temp
SET HandledSLA =
(
SELECT COUNT(CQD.targetType) AS [Calls Handled SLA]
FROM ACD INNER JOIN
CCD ON ACD.sessionID = CCD.sessionID AND ACD.sessionSeqNum = CCD.sessionSeqNum AND ACD.nodeID = CCD.nodeID AND
ACD.profileID = CCD.profileID INNER JOIN
CQD ON ACD.sessionID = CQD.sessionID AND ACD.sessionSeqNum = CQD.sessionSeqNum AND ACD.profileID = CQD.profileID AND
ACD.nodeID = CQD.nodeID INNER JOIN
CSQ ON CQD.targetID = CSQ.recordID AND CQD.profileID = CSQ.profileID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102)) AND
(CCD.contactDisposition = 2) AND (ACD.talkTime > 0) AND (CQD.targetType = 0) AND (CQD.disposition = 2) AND (CQD.metServiceLevel = 1)
AND Queues.csqname = @queue
)
FROM ACD INNER JOIN
CCD ON ACD.sessionID = CCD.sessionID AND ACD.sessionSeqNum = CCD.sessionSeqNum AND ACD.nodeID = CCD.nodeID AND
ACD.profileID = CCD.profileID INNER JOIN
CQD ON ACD.sessionID = CQD.sessionID AND ACD.sessionSeqNum = CQD.sessionSeqNum AND ACD.profileID = CQD.profileID AND
ACD.nodeID = CQD.nodeID INNER JOIN
CSQ ON CQD.targetID = CSQ.recordID AND CQD.profileID = CSQ.profileID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102)) AND
(CCD.contactDisposition = 2) AND (ACD.talkTime > 0) AND (CQD.targetType = 0) AND (CQD.disposition = 2) AND (CQD.metServiceLevel = 1)
AND Queues.csqname = @queue
UPDATE #temp
SET AvgTalkTime =
(
SELECT (SUM(CQD.queueTime)/Count(CQD.queueTime)) AS [AverageQueueTime]
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.targetID = CSQ.recordID AND CQD.profileID = CSQ.profileID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CQD.targetType = 0) AND (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102)) AND Queues.csqname = @queue
)
FROM CCD INNER JOIN
CQD ON CCD.sessionID = CQD.sessionID AND CCD.sessionSeqNum = CQD.sessionSeqNum AND CCD.nodeID = CQD.nodeID AND
CCD.profileID = CQD.profileID INNER JOIN
CSQ ON CQD.targetID = CSQ.recordID AND CQD.profileID = CSQ.profileID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CQD.targetType = 0) AND (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102)) AND Queues.csqname = @queue
UPDATE #temp
SET AvgWaitTime =
(
SELECT (SUM(ACD.talkTime) / COUNT(CQD.targetType)) AS [AverageTalkTime]
FROM ACD INNER JOIN
CCD ON ACD.sessionID = CCD.sessionID AND ACD.sessionSeqNum = CCD.sessionSeqNum AND ACD.nodeID = CCD.nodeID AND
ACD.profileID = CCD.profileID INNER JOIN
CQD ON ACD.sessionID = CQD.sessionID AND ACD.sessionSeqNum = CQD.sessionSeqNum AND ACD.profileID = CQD.profileID AND
ACD.nodeID = CQD.nodeID INNER JOIN
CSQ ON CQD.targetID = CSQ.recordID AND CQD.profileID = CSQ.profileID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102)) AND
(CCD.contactDisposition = 2) AND (ACD.talkTime > 0) AND (CQD.targetType = 0) AND (CQD.disposition = 2)
AND Queues.csqname = @queue
)
FROM ACD INNER JOIN
CCD ON ACD.sessionID = CCD.sessionID AND ACD.sessionSeqNum = CCD.sessionSeqNum AND ACD.nodeID = CCD.nodeID AND
ACD.profileID = CCD.profileID INNER JOIN
CQD ON ACD.sessionID = CQD.sessionID AND ACD.sessionSeqNum = CQD.sessionSeqNum AND ACD.profileID = CQD.profileID AND
ACD.nodeID = CQD.nodeID INNER JOIN
CSQ ON CQD.targetID = CSQ.recordID AND CQD.profileID = CSQ.profileID INNER JOIN
Queues ON CSQ.CSQName = Queues.csqname INNER JOIN #temp on CSQ.CSQName = #Temp.CSQName
WHERE (CCD.startDateTime > CONVERT(DATETIME, @start, 102)) AND (CCD.startDateTime < CONVERT(DATETIME, @end, 102)) AND
(CCD.contactDisposition = 2) AND (ACD.talkTime > 0) AND (CQD.targetType = 0) AND (CQD.disposition = 2)
AND Queues.csqname = @queue
INSERT INTO [db_cra].[dbo].[CallData]
([CSQName]
,[Presented]
,[Handled]
,[Abandonded]
,[Dequeued]
,[HandledSLA]
,[AbandondedSLA]
,[AvgTalkTime]
,[AvgWaitTime]
,[Date])
SELECT * FROM #Temp
END