Я думаю, что статья в наших документах создает впечатление, что Zendesk SSO сложен, хотя на самом деле он довольно прост (http://www.zendesk.com/api/remote-authentication).
# reference http://www.zendesk.com/api/remote-authentication
# you need to be a Zendesk account admin to enable remote auth (if you have not already)
# go to Settings > Security, click "Enabled" next to Single Sign-On
# three important things to pay attention to:
# Remote Login URL, Remote Logout URL, and shared secret token
# for testing on a Rails 3 application running on localhost, fill in the Remote Login URL to map
# to http://localhost:3000/zendesk/login (we will need to make sure routes for that exist)
# fill in Remote Logout URL to http://localhost:3000/zendesk/logout
# copy the secret token, you'll need it later
# first, let's create those routes in config/routes.rb
namespace :zendesk do
match "/login" => "zendesk#login" # will match /zendesk/login
match "/logout" => "zendesk#logout" # will match /zendesk/logout
end
# Above I've mapped those requests to a controller named "zendesk" but it can be named anything
# next we want to add our secret token to the application, I added this in an initializer
# config/initializers/zendesk_auth.rb
ZENDESK_REMOTE_AUTH_TOKEN = "< your token >"
ZENDESK_REMOTE_AUTH_URL = "http://yourcompany.zendesk.com/access/remote/"
# Assuming we have a controller called zendesk, in zendesk_controller.rb
require "digest/md5"
class ZendeskController < ApplicationController
def index
@zendesk_remote_auth_url = ZENDESK_REMOTE_AUTH_URL
end
def login
timestamp = params[:timestamp] || Time.now.utc.to_i
# hard coded for example purposes
# really you would want to do something like current_user.name and current_user.email
# and you'd probably want this in a helper to hide all this implementation from the controller
string = "First Last" + "first.last@gmail.com" + ZENDESK_REMOTE_AUTH_TOKEN + timestamp.to_s
hash = Digest::MD5.hexdigest(string)
@zendesk_remote_auth_url = "http://yourcompany.zendesk.com/access/remote/?name=First%20Last&email=first.last@gmail.com×tamp=#{timestamp}&hash=#{hash}"
redirect_to @zendesk_remote_auth_url
end
def logout
flash[:notice] = params[:message]
end
end
# Note that the above index action defines an instance variable @zendesk_remote_auth_url
# in my example I simple put a link on the corresponding view that hits ZENDESK_REMOTE_AUTH_URL, doing so
# will cause Zendesk to hit your applications Remote Login URL (you defined in your Zendesk SSO settings) and pass a timestamp back in the URL parameters
# BUT, it is entirely possible to avoid this extra step if you just want to go to /zendesk/login in your app
# notice I am either using a params[:timestamp] if one exists or creating a new timestamp with Time.now
Этот пример довольно упрощен, но я просто хочу проиллюстрировать основные механизмыZendesk SSO. Обратите внимание, что я не касаюсь более сложной проблемы создания новых пользователей или редактирования существующих, а просто регистрирую пользователей, которые имеют существующую учетную запись Zendesk.