Если вы являетесь владельцем учетной записи, выполните следующие действия.
Sign in to your Play Console.
On the left menu, select Order management.
Select the orders you’d like to refund.
To find a specific order, search by order ID or a user’s full email address.
To refund multiple orders at the same time, make sure you only select orders made by one user.
Click Refund.
Select the appropriate refund reason.
Click Submit.
If the Submit button isn’t available, the order has already been refunded.