Когда кто-то пытается найти тикет как администратор, я получаю электронное письмо с этой ошибкой.
OsTicket v1.11.0-rc1 (e321982)
[SELECT SQL_CALC_FOUND_ROWS A1.`number` AS `number`, A1.`ticket_id` AS `ticket_id`, A1.`source` AS `source`, A1.`created` AS `created`, A8.`subject` AS `cdata__subject`, A1.`isoverdue` AS `isoverdue`, B0.`name` AS `user__name`, A8.`priority` AS `cdata__priority`, B1.`firstname` AS `staff__firstname`, B1.`lastname` AS `staff__lastname`, B2.`name` AS `team__name`, A1.`team_id` AS `team_id`, A1.`isanswered` = '1' AS `8MwwjGf`, (SELECT COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND NOT R0.`flags` & 4 != 0) AS _thread_count, (SELECT COUNT(R1.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) LEFT JOIN `ost_attachment` R1 ON (R1.`type` = 'H' AND R0.`id` = R1.`object_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND R1.`inline` = 0) AS _att_count, COALESCE(B1.`firstname`, B1.`lastname`, B2.`name`, 'zzz') AS `assignee` FROM `ost_ticket` A1 JOIN `ost_ticket_status` A2 ON (A1.`status_id` = A2.`id`) LEFT JOIN `ost_thread` A3 ON (A3.`object_type` = 'T' AND A1.`ticket_id` = A3.`object_id`) LEFT JOIN `ost_thread_referral` A4 ON (A3.`id` = A4.`thread_id`) LEFT JOIN `ost_staff` A5 ON (A4.`object_type` = 'S' AND A4.`object_id` = A5.`staff_id`) LEFT JOIN `ost_team` A6 ON (A4.`object_type` = 'E' AND A4.`object_id` = A6.`team_id`) LEFT JOIN `ost_department` A7 ON (A4.`object_type` = 'D' AND A4.`object_id` = A7.`id`) LEFT JOIN `ost_ticket__cdata` A8 ON (A1.`ticket_id` = A8.`ticket_id`) JOIN `ost_user` B0 ON (A1.`user_id` = B0.`id`) LEFT JOIN `ost_staff` B1 ON (A1.`staff_id` = B1.`staff_id`) LEFT JOIN `ost_team` B2 ON (A1.`team_id` = B2.`team_id`) JOIN (SELECT COALESCE(Z3.`object_id`, Z5.`ticket_id`, Z8.`ticket_id`) as `ticket_id`, SUM(MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE)) AS `relevance` FROM `ost__search` Z1 LEFT JOIN `ost_thread_entry` Z2 ON (Z1.`object_type` = 'H' AND Z1.`object_id` = Z2.`id`) LEFT JOIN `ost_thread` Z3 ON (Z2.`thread_id` = Z3.`id` AND Z3.`object_type` = 'T') LEFT JOIN `ost_ticket` Z5 ON (Z1.`object_type` = 'T' AND Z1.`object_id` = Z5.`ticket_id`) LEFT JOIN `ost_user` Z6 ON (Z6.`id` = Z1.`object_id` and Z1.`object_type` = 'U') LEFT JOIN `ost_organization` Z7 ON (Z7.`id` = Z1.`object_id` AND Z7.`id` = Z6.`org_id` AND Z1.`object_type` = 'O') LEFT JOIN ost_ticket Z8 ON (Z8.`user_id` = Z6.`id`) WHERE MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE) GROUP BY `ticket_id`) Z1 WHERE A1.`ticket_id` = Z1.`ticket_id` AND ((A2.`state` = 'open' AND (A1.`staff_id` = 7 OR A5.`staff_id` = 7 OR A1.`team_id` IN (5) OR A6.`team_id` IN (5))) OR A1.`dept_id` IN (1, 4, 5) OR A7.`id` IN (1, 4, 5)) GROUP BY A1.`number`, A1.`ticket_id`, A1.`source`, A1.`created`, A8.`subject`, A1.`isoverdue`, B0.`name`, A8.`priority`, B1.`firstname`, B1.`lastname`, B2.`name`, A1.`team_id` LIMIT 25]
Не удается найти индекс FULLTEXT, соответствующий списку столбцов
---- Backtrace ----
0 (root) /include/mysqli.php (199): osTicket-> logDBError («Ошибка БД № 1191», «[SELECT SQL_CAL ...»)
1 (root) /include/class.orm.php (3404): db_query ('SELECT SQL_CALC ...', true, true)
2 (root) /include/class.orm.php (3451): MySqlExecutor-> execute ()
3 (root) /include/class.orm.php (2063): MySqlExecutor-> getArray ()
4 (root) /include/class.orm.php (2013): HashArrayIterator -> {closure} ()
5 (root) /include/class.orm.php (1992): CallbackSimpleIterator-> next ()
6 (root) /include/class.orm.php (2001): CallbackSimpleIterator-> rewind ()
7 (root) /include/class.orm.php (1673): CallbackSimpleIterator-> valid ()
8 (root) /include/class.orm.php (1708): CachedResultSet-> fillTo (1)
9 (root) /include/class.orm.php (1569): CachedResultSet-> offsetGet (0)
10 (root) /include/class.orm.php (1437): QuerySet-> offsetGet (0)
11 (root) /include/class.orm.php (1394): QuerySet-> Существует (верно)
12 (root) /include/staff/templates/queue-tickets.tmpl.php (79): QuerySet-> total ()
13 (root) /scp/tickets.php (543): require_once ('/ var / www / html / u ...')
14 {главная}